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Open Data Commons
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    • Principles of the ODC
  • How to get help
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    • Upload to ODC
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    • Manage a dataset
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        • Summary of review process
      • Publication in ODC-TBI
    • Adding an experimental protocol to a dataset
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    • Estimating costs for data management and sharing
    • Sample DMS
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  • đź“—Fundamentals
    • Why share data with ODC?
    • What are the different account types on the ODC?
    • How does privacy work on the ODC?
    • FAIR data
  • âž•Extras
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  1. How to get help

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